MACRA WINS EXCELLENCE AWARD

MACRA was named as the second runner up under the category Best Public Sector organization in the  Service Excellence Awards that took place at Sunbird Capital Hotel in Lilongwe on Friday 25th November, 2016.

The awards are organized annually by the Chartered Institute of Customer Management(CICM) in over nine countries in partnership with a number of regional and international organisations.

The awards are presented in order to recognize, promote and reward for service excellence in all sectors. The awards selection included online survey with over 10 000 respondents, questionnaire distribution to all towns around Malawi and adjudication where experts had to sit down and analyse the awards results.

MACRA's Communications Manager, Clara Mwafulirwa, holds the award certificate flanked by Procurement Specialist Joseph Ngalawa (right) and Deputy Director Administration, Henry Macheso (left)

MACRA’s Communications Manager, Clara Mwafulirwa, holds the award certificate flanked by Procurement Specialist, Joseph Ngalawa (right), and Deputy Director Administration, Henry Macheso (left).